Am I eligible for the Warm Home Discount?

 

If you receive Income Support or Income-based Jobseeker’s Allowance…

And one of the following applies to you, then you’re eligible:

  1. You’re responsible for a child under the age of 5, who lives with you.
  2. You’re responsible for a child born on or after 1 September 1998 and in full time education or approved training and working tax credit is received.
  3. You’re exempt from NHS prescription charges because of:
    • An ongoing chronic illness or pregnancy.
    • Pregnancy or having a baby in the last 12 months.
    • Receiving a current MATEX or MEDEX certificate.

  4. You currently receive any one of the following:
    • Child tax credit, which includes a disability or severe disability element.
    • A disabled child premium.
    • A disability premium, enhanced disability premium or severe disability premium.
    • A pensioner premium, higher pensioner premium or enhanced pensioner premium.

  5. You’re responsible for a child who is registered as disabled.

 

If you receive Income Support…

And one of the following applies to you, then you’re eligible:

  1. You’re responsible for a child under the age of 5, who lives with you.
  2. You’re responsible for a child born on or after 1 September 1998 and in full time education or approved training and working tax credit is received.
  3. You’re exempt from NHS prescription charges because of:

    • An ongoing chronic illness or pregnancy.
    • Pregnancy or having a baby in the last 12 months.
    • Receiving a current MATEX or MEDEX certificate.

  4. You currently receive any one of the following:

    • Child tax credit, which includes a disability or severe disability element.
    • A disabled child premium.
    • A disability premium, enhanced disability premium or severe disability premium.
    • A pensioner premium, higher pensioner premium or enhanced pensioner premium.

  5. You’re responsible for a child who is registered as disabled.

 

If you receive Income-related Employment and Support Allowance (ESA) which includes a support component…

And one of the following applies to you, then you’re eligible:

  1. You’re responsible for a child under the age of 5, who lives with you.
  2. You’re responsible for a child born on or after 1 September 1998 and in full time education or approved training and working tax credit is received.
  3. You’re exempt from NHS prescription charges because of:

    • An ongoing chronic illness or pregnancy.
    • Pregnancy or having a baby in the last 12 months.
    • Receiving a current MATEX or MEDEX certificate.

  4. You currently receive any one of the following:

    • Child tax credit, which includes a disability or severe disability element.
    • A disabled child premium.
    • A disability premium, enhanced disability premium or severe disability premium.
    • A pensioner premium, higher pensioner premium or enhanced pensioner premium.

  5. You’re responsible for a child who is registered as disabled.

 

If you receive Income-related Employment and Support Allowance (ESA) and are a member of the work-related activity group of ESA…

And one of the following applies to you, then you’re eligible:

  1. You’re responsible for a child under the age of 5, who lives with you.
  2. You’re responsible for a child born on or after 1 September 1998 and in full time education or approved training and working tax credit is received.
  3. You’re exempt from NHS prescription charges because of:

    • An ongoing chronic illness or pregnancy.
    • Pregnancy or having a baby in the last 12 months.
    • Receiving a current MATEX or MEDEX certificate.

  4. You currently receive any one of the following:

    • Child tax credit, which includes a disability or severe disability element.
    • A disabled child premium.
    • A disability premium, enhanced disability premium or severe disability premium.
    • A pensioner premium, higher pensioner premium or enhanced pensioner premium.

  5. You’re responsible for a child who is registered as disabled.

 

If you receive Universal Credit, you’re not working or self-employed, and your Gross Monthly Household Income does not exceed £1,349 (before tax and deductions)…

And one of the following applies to you, then you’re eligible:

  1. You’re responsible for a child under the age of 5, who lives with you.
  2. You’re responsible for a child born on or after 1 September 1998 and in full time education or approved training and working tax credit is received.
  3. You’re in receipt of the limited capability for work element as part of your Universal Credit.
  4. You’re in receipt of the disabled child element.
  5. You’re exempt from NHS prescription charges because of:

    • An ongoing chronic illness or pregnancy.
    • Pregnancy or having a baby in the last 12 months.
    • Receiving a current MATEX or MEDEX certificate.

  6. You’re registered as disabled or you receive disability benefits including:

    • Disability Living Allowance
    • Personal Independence Payment

  7. You’re responsible for a child who is registered as disabled.

 

If you receive Child Tax Credit by virtue of an award which is based on an annual income not exceeding £16,190…

And one of the following applies to you, then you’re eligible:

  1. You’re responsible for a child under the age of 5, who lives with you.
  2. Receive Child Tax Credit which includes a disability element or severe disability element.
  3. Disability premium, enhanced disability premium or severe disability premium.
  4. Pensioner premium, higher pensioner premium or enhanced pensioner premium.
  5. You’re responsible for a child who is registered as disabled.
  6. Disabled child premium.
  7. You’re exempt from NHS prescription charges because of:

    • An ongoing chronic illness or pregnancy.
    • Pregnancy or having a baby in the last 12 months.
    • Receiving a current MATEX or MEDEX certificate.

 

If your total household income is under £16,191 (before tax and deductions)…

And one of the following applies to you, then you’re eligible:

  1. You’re responsible for a child under the age of 5, who lives with you.
  2. You’re responsible for a child born on or after 1 September 1998 and in full time education or approved training and working tax credit is received
  3. You’re responsible for a child who is registered as disabled.
  4. You’re responsible for a child who is disabled and you receive a Child Disability Premium or Child Tax Credit, including a disability or severe disability element.
  5. You’re registered as disabled or you receive disability benefits including:

    • Disability Living Allowance
    • Personal Independence Payment

  6. You require constant care.
  7. You rely on mains-powered medical equipment.
  8. You have a long-term physical or mental illness (including learning difficulties).
  9. You’re exempt from NHS prescription charges because of:

    • An ongoing chronic illness or pregnancy.
    • Pregnancy or having a baby in the last 12 months.
    • Receiving a current MATEX or MEDEX certificate.

  10. Your fuel bills for heating are more than 10% of your total yearly household Income.

 

How will you know if your application is successful?

We’ll let you know if you qualify within 5 days of receiving your application. We might need you to send us some photocopies of documents to support your application. We’ll apply the £140 to your meter within 6 weeks of you sending us these or, if we don’t need any photocopies, 6 weeks after your application is successful.
 

What if I don’t agree with your decision?

We can only base our decision on the information you give us. If you think you’ve made a mistake, you can apply again, but if your answers change then we might need more supporting evidence.

Find out about other ways we can help with bills over winter.

The Broader Group Warm Home Discount is distributed on a first come first serve basis. Ofgem dictate the number of rebates Lumo can provide based on our market share.