The 2019-2020 Warm Home Discount is now open.

You can submit your application by completing this form.

How will you know if your application is successful?
We’ll let you know if you qualify within 14 days of receiving your application. We might need you to send us some photocopies of documents to support your application. We’ll aim to apply the £140 to your account within 8 weeks of you sending us these or, if we don’t need any photocopies, 8 weeks after your application is successful.

What if I don’t agree with your decision?
We can only base our decision on the information you give us. If you think you’ve made a mistake, you can apply again, but if your answers change then we might need more supporting evidence.

Find out about other ways we can help with bills over winter.

The Broader Group Warm Home Discount is distributed on a first come first serve basis. Ofgem dictate the number of rebates Lumo can provide based on our market share.