What if I want to cancel my switch?

If for whatever reason, you would like to cancel your switch, you have 14 days to do so during the “cooling-off period”.

In order to do this, you will need to get directly in touch with the supplier you intended to switch to and let them know as soon as possible.

We highly recommend that you do this at your earliest convenience so that you don’t miss the period. Below is a list of UK energy suppliers and their contact details so you can contact them directly:

 

Supplier Telephone Email/Online Form
Affect Energy 0330 60 62 675 Email
Atlantic Energy 0345 026 7036 Online form
Avro Energy 0330 0885 754 Email
Better Energy 0115 846 0438 Email
Bristol Energy 0808 281 2222 Email
British Gas 0800 980 6005 Online form
Bulb Energy 0300 30 30 635 Email
Cardiff Energy Supply Limited 02921 321191 Email
Co-Operative Energy 0800 954 0693 Online form
Daligas 0800 111 4568 Online form
Ebico 0800 458 7689 Email
Economy Energy 03331039053 N/A
Ecotricity 08000 302 302 Email
EDF Energy 0800 056 7777 N/A
E Energy 0333 103 9575 Email
Energy SW 0800 408 6716 Email
E.ON Energy 0345 301 4905 Online form
Extra Energy 0800 953 4774 Online form
Fairer Power 0800 408 6701 Email
Firmus Energy 0800 032 4567 Online form
First Utility 01926 320 700 Email
Flow Energy 0800 0920202 Email
Future Energy 0800 158 5451 Email
GB Energy Supply 0800 6444 451 Online form
GEN4U 0800 111999 Email
GnERGY 01252 494 141 Email
Go Effortless Energy 03333 444109 Email
Good Energy 0800 254 0004 Online form
Green Energy UK 01920 486156 Email
Green Star Energy 0800 012 4510 Email
Iresa 0115 727 0982 Email
iSupply Energy 0330 202 0298 Online form
LOCO2 Energy 0330 124 1500 Email
M&S Energy 0345 078 3208 Online form
National Gas 03030311200 Online form
N Power 0800 073 3000 Online form
Octopus Energy 0333 344 2268 Email
OVO Energy 0800 599 9440 Online form
Peterborough Energy 0800 408 6706 Email
Robin Hood Energy 0800 030 4567 Email
Sainsbury’s Energy 0800 316 0316 Online form
Scottish Power 0800 027 0072 Online form
SO Energy 0330 111 5050 Email
Southend Energy 0800 408 6711 Email
Spark Energy 0345 034 7474 Online form
SSE 0345 026 2658 Online form
Together Energy 0333 150 1699 Email
Tonik Energy 0333 344 2686 Email
Utilita 03452 068 999 Online form
White Rose Energy 0800 022 3553 Email
Zog Energy 0843 902 0523 Email

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